Royal Mail provide important services to the general public and businesses across the
country, therefore careers and Royal Mail job vacancies are an essential part of these services.
Royal Mail is owned by the Royal Mail Group, along with the Post Office Ltd. and Parcelforce
Worldwide. As a business Royal Mail make it their statutory duty to collect letters and packages from 113,000
post boxes, 14,300 Post Offices and over 87,000 businesses throughout the country. They then deliver these
items to over 28 million addresses throughout the UK. They achieve this via their 70 mail centres, 8 regional
distribution centres and 3,000 delivery offices; they also use 30,000 well known red Royal Mail vehicles and
33,000 bicycles. As standard, they make deliveries 6 days a week by lunchtime each day, and aim to make
deliveries to more rural areas by 3pm each day.
With the ever increasing popularity of online shopping, the demand on Royal Mail’s services
has increased dramatically. This is evident in their delivery figures for Christmas 2005 when they delivered 70
million items which had been ordered online, much more than in the same period in previous years.
Royal Mail are also responsible for the UK’s stamps which we have all bought and used at
some time, additionally producing unique designs in keeping with any anniversaries or momentous occasions
occurring at the time.
The last few years have also seen the introduction of their online shop which allows
customers to purchase, amongst other things, stamps, stationery and packing materials. You can even purchase
customised stamps which you design online. Royal Mail have also introduced their convenient SmartStamp service
which allows you to design, purchase and print your postage online, making it more convenient and less time
consuming than waiting in the Post Office to send your letters and parcels on their way.
Royal Mail currently employ approximately 180,000 people in an array of job roles which
include the most typical positions within Human Resources, Finance, Sales and Marketing, and the
They also have positions based within the Operations side of the business, roles
Postman or Postwoman – delivering mail within specific areas whatever the weather
Driver – transporting mail from the mail centres, train stations and airports to numerous
businesses and financial institutions.
Indoor Sorter – working as part of a large team processing mail by hand or machine in Royal Mail
Data Entry – fast typing skills are essential to this role as you will be processing the addresses
on mail which cannot be read by automated machinery, this type of mail is processed on-screen and
corrections to addresses are made in order to send the post to the correct address
Royal Mail offer 18-month apprenticeships which allow you to gain a diverse array of skills
and experience whilst earning money and working towards an NVQ level 2 in Mail Services.
As part of the Royal Mail Group, a 2-year graduate programme in areas such as Operations,
Marketing, Sales and Customer Service, Human Resources and Finance is also available.